Role: Insurance Officer
Contract Length: 6 months
Location: Medway
IR35: Inside
Pay Rate to Intermediary: Market Rate
Spinwell is recruiting for an Insurance Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE INSURANCE OFFICER
To handle complex financial enquiries relating to the insurance service within the council by telephone, e-transactions and face to face, where necessary undertaking rules based assessments and other service specific activities.
If appropriate, undertake investigations of customer needs, linking with other services to form a whole view of the customer, applying technical knowledge where necessary to formulate an outcome. Where appropriate apply specialist policy and/or calculations to undertake financial transactions.
Liaise with stakeholders in a way that promotes the vision and values of the Council.
SKILLS/EXPERIENCE OF THE INSURANCE OFFICER
- Possession of AAT (Association of Accounting Technicians) qualification or other similar or insurance based qualification; or extensive relevant experience working within a finance or insurance environment
- Good standard of education including GCSE grades 4-9 or equivalent in Maths and English
- Ability to demonstrate the practical and/or procedural knowledge across a technical or specialist area and has the ability to undertake a wide range of activities, or an equivalent level of organisational, procedural and policy knowledge.
- Ability to use literacy, numeracy and ICT skills to complete a range of highly complex tasks and assessments, such as writing reports, letters, presentations and undertaking complex assessment of need and calculations.
- Demonstrable experience of working within a finance or insurance environment or in a similar post.
- Experience at an advanced level of Excel spreadsheets.
- Where the role requires it, technical ability in preparing, controlling and monitoring budgets and closing of accounts
- Proficient in the use of Microsoft Word, Excel and Outlook
- Full driving valid for use in the UK and access to own transport for work purposes
- Demonstrable ability to use judgemental, analytical or creative and developmental skills to interpret information or situations and to solve varied problems or develop solutions or plans over the short term.
- Demonstrable ability to use written and oral communication skills to present varied information in an understandable way to a range of audiences including other staff and customers.
- Demonstrable ability to work within recognised procedures which leave some room for initiative, including lone working, previous experience of responding independently to unexpected problems and situations and only referring to a supervisor/manager for unusual or difficult problems.
- Demonstrates the ability to either:
- deal with considerable levels of work-related pressure, for example from deadlines, interruptions or conflicting demands, or
- the equivalent of between one and two hours undertaking repeated manual calculation or other work with figures, report writing or preparing presentations, or
- periods of hours at a time (e.g. a morning or afternoon) being alert to risks or the checking of documents or equivalent.
- Can demonstrate dexterity, co-ordination or sensory skills, where there is some demand for precision in the use of these skills, for example driving and/or the general use of a computer during the working day.
If you are an Insurance Officer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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